Please enable JS

Privacy Policy

Overview

This privacy policy applies to your use of pencil9.com ("website"), its software solutions ("software"), or other Pencil 9 services (collectively "services"). This policy describes Pencil 9's data collection and usage practices and outlines how Pencil 9 handles your information. By using Pencil 9 Services, you consent to the data practices described in this privacy policy. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at the address at the bottom of the page.

Purpose of data collection

Pencil 9 collects your data to provide better products and services.

What data do we collect?

Pencil 9 collects the following data:

  • Personally identifiable information (name, email address, phone number, etc.)
  • Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable.
  • Billing information

How do we collect your data?

You directly provide Pencil 9 with most of the data we collect. We collect data and process data when you:

  • Voluntarily provide a message through our website or via email.
  • Use or view our website.
  • Subscribe to and use Pencil 9 software

How do we store your data?

Our Company securely stores your data in an online encrypted storage solution which is password protected. Pencil 9 will keep your Personal Information provided to us via our online form until you retract the consent. We may contact you on a regular basis to seek the renewal of your approval of us keeping such information. Once you retract your consent, we will delete your data by removing you from our database.

Marketing

Pencil 9 would like to send you information about products and services of ours that we think you might like. You have the right at any time to stop Pencil 9 from contacting you for marketing purposes.

What are your data protection rights?

Pencil 9 would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access. You have the right to request for copies of your personal data. We may charge you a small fee for this service.

The right rectification. You have the right to request that Pencil 9 correct any information you believe is inaccurate. You also have the right to request Pencil 9 to complete the information you believe is incomplete.

The right to erasure. You have the right to request that Pencil 9 erase your personal data, under certain conditions.

The right to restrict processing. You have the right to request that Pencil 9 restrict the processing of your personal data, under certain conditions.

The right to object processing. You have the right to object to Pencil 9’s processing of your personal data, under certain conditions.

The right to data portability. You have the right to request that Pencil 9 transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email given below.

Log Files

Pencil 9 follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and is a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking users' movement on the website.

Privacy policies of other websites

The Pencil 9 website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Pencil 9 keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 August 2020.

How to contact us

If you have any questions about Pencil 9’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at privacy@pencil9.com.